Terms of service

The Service and user roles

goJim provides gym owners, managers, staff, and members with tools to manage memberships, check-ins, class schedules, billing, member communications, and gym operations.

• Gym owners and administrators: manage gym settings, billing plans, staff accounts, member data, and subscription settings.
• Staff and trainers: access assigned operational tools, record payments, mark attendance, conduct classes, and manage personal training or diet charts according to their assigned permissions.
• Members: view their active plans, invoices, attendance history, bookings, and profile details as recorded by their gym.
• If you register a gym or accept these terms on behalf of a business or legal entity, you represent that you have the authority to bind that entity to these terms.

Account registration and security

You must provide accurate and complete contact details when creating an account or registering a gym. You are responsible for safeguarding your login credentials.

• Authentication options include password login, emailed one-time verification codes, and Google OAuth sign-in. You must keep your credentials confidential and not share account access with unauthorized individuals.
• Gym owners are responsible for managing access permissions granted to their staff and for all activities conducted through their gym's administrative and staff accounts.
• You must notify us immediately at team@codepixelworks.com if you discover or suspect any unauthorized access or security breach involving your account.

Customer data and ownership

Your gym's data belongs to you. We do not own, sell, or commercially exploit customer data.

• The gym retains full ownership and control of all records entered into the Service, including member profiles, membership plans, invoices, payments, attendance history, and staff rosters.
• We process your data solely to host, maintain, secure, and deliver the Service on your behalf, in accordance with our Privacy notice.
• Gym administrators can export their complete data sets, including members, invoices, and attendance logs, as spreadsheets at any time from the Settings dashboard.
• Each gym is responsible for ensuring that its collection and handling of member data complies with applicable privacy and consumer protection laws.

Acceptable use and restrictions

You agree to use goJim only for legitimate gym management and member service operations, in compliance with all applicable laws.

• Do not attempt to bypass multi-tenant boundaries, access another gym's data, or interfere with other customers' use of the Service.
• Do not probe, scan, or test the vulnerability of the system or attempt to circumvent authentication, rate limiting, or security measures.
• Do not reverse engineer, decompile, or disassemble any portion of the Service, except where permitted by applicable mandatory law.
• Do not use the Service to transmit unlawful, defamatory, abusive, or fraudulent content, or to send unsolicited bulk communications in violation of anti-spam regulations.
• Automated programmatic access is permitted only through official API tokens or MCP endpoints configured by the gym administrator.

Pilots, subscriptions, and payments

goJim offers a free pilot period followed by tiered subscription plans for continued access.

• Free pilot: new gyms can evaluate the Service for 30 days with full features and without providing credit card details.
• Subscription plans: continued service after the pilot requires an active subscription (1-Year, 3-Year, or 5-Year plan), billed upfront for the selected plan duration.
• Renewals: subscriptions renew automatically at the end of each billing cycle unless cancelled prior to the renewal date.
• Dues and suspension: if subscription payment fails, we provide notice and a grace period before suspending gym access. During suspension, data is preserved so the gym can reactivate or export records.
• Fees paid for past service periods are non-refundable, except where required by law.

Service availability and updates

We strive to provide dependable, high-availability service, but we do not guarantee uninterrupted or error-free operation at all times.

• Routine maintenance, software improvements, and database migrations are scheduled during off-peak hours whenever practicable.
• Core front-desk operations, such as member check-ins, include offline caching to withstand brief internet disruptions and sync once reconnected.
• We may update, modify, or enhance features of the Service over time to improve performance, add functionality, or address security needs.

Cancellation and termination

You may stop using goJim or cancel your gym's subscription at any time.

• Gym owners can cancel their subscription from the billing dashboard. We encourage exporting all member and financial records prior to cancellation.
• We may suspend or terminate your access if you materially breach these terms, fail to pay subscription dues after notice, or engage in activity that threatens system security or integrity.
• To request permanent removal or deletion of your gym and associated user accounts from our databases, contact team@codepixelworks.com.

Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

CodePixel Works and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to your use of or inability to use the Service.

Our total aggregate liability for all claims arising under or related to these terms or the Service shall not exceed the total amount paid by you to CodePixel Works for the Service in the twelve months preceding the incident giving rise to liability.

Governing law and jurisdiction

These terms and any dispute arising from or related to the Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

The courts in Indore, Madhya Pradesh, India shall have exclusive jurisdiction over any legal proceedings arising out of or related to these terms.

Changes to these terms

We may update these terms as our Service and operational practices evolve. When revisions occur, we update the date at the top of this page. Material changes will be communicated via the dashboard or email. This version is effective as of 27 October 2026.

Contact us

If you have any questions, feedback, or concerns regarding these Terms of Service, please contact us at team@codepixelworks.com.